Returns & Refunds
Your satisfaction is our absolute priority.
7-Day Return Window
We offer a hassle-free 7-day return policy for products that are damaged during transit, have manufacturing defects, or if the wrong item was delivered.
Eligible Cases
- • Damaged Packaging
- • Expired Product
- • Wrong Item Shipped
- • Incomplete Order
Non-Eligible Cases
- • Opened/Used Products
- • Change of Mind
- • Sale/Clearance Items
- • Missing Original Labels
The Refund Process
01
Initiate Request
Contact us via the Support Center with images of the product.
02
Verification
Our Quality Control team will verify the claim within 48 hours.
03
Pickup
We will arrange a free return pickup from your address.
04
Reimbursement
Refunds are processed to the original payment method in 5-7 days.